Data We Collect
At 12t, we collect essential information during registration such as your full name, contact details, and payment credentials necessary for completing deposits and withdrawals in INR. Additionally, we automatically gather technical data from your device and browser including IP address, operating system, and browsing behaviour to optimise performance and security.
Cookies are used to remember your preferences, improve site navigation, and assist in targeted communication. Usage data such as session duration and feature interaction help us tailor a better gaming experience suited to your interests.
This data collection is fundamental to providing you with a seamless, trustworthy service while meeting regulatory requirements.
How We Use Your Data
We process your personal information primarily to facilitate secure and timely betting transactions, manage your account, and deliver efficient customer support. Your data also enables us to personalise promotional offers and inform you about relevant platform updates or changes.
In addition, data analytics help monitor system health, detect fraudulent activities, and comply with legal obligations set forth by Indian gaming authorities. We commit to retaining data only for as long as necessary to fulfil these purposes or as required by law.
Ultimately, your information helps us maintain a high-quality and responsible gaming environment.
Data Storage and Security
12t implements industry-standard security technologies such as SSL encryption, firewalls, and secure servers to protect your information from unauthorized access, alteration, or disclosure. Data backups and regular system audits ensure your data’s integrity and availability.
Access to personal information is strictly controlled and limited to authorised personnel for operational needs. Breach detection and incident response protocols are in place to promptly address any vulnerabilities.
We continuously update our security measures in line with technological advances to safeguard your privacy.
Sharing Data with Third Parties
We do not sell or trade your personal data to third parties. However, we may share specific information with trusted payment processors or regulatory bodies strictly for performing transactions, regulatory compliance, and fraud prevention.
These partners are carefully vetted to ensure they maintain strict confidentiality and security standards consistent with our policies and applicable Indian law.
If required by lawful requests, such as court orders or investigations, we may disclose user data within legal frameworks to appropriate authorities.
Your Data Rights and Control
You have the right to request access to, correction, and deletion of your personal data held by 12t. Requests can be submitted via our customer support channels, and we aim to respond promptly and transparently.
You can manage your cookie preferences via your browser settings and opt-out of marketing communications at any time. We respect your decisions and will process your data accordingly.
We encourage you to review this Privacy Policy regularly and regularly check your privacy settings within your account dashboard for updates.
Policy Updates and Contact
12t reserves the right to modify this Privacy Policy as our practices or legal requirements evolve. Changes will be posted on this page, and we encourage frequent visits to stay informed.
For any questions, concerns, or data inquiries, please contact our support team at [email protected]. We value your privacy and strive to provide dedicated assistance to protect your data and build lasting trust.
Your continued use of 12t services represents your acceptance of this policy and any updates herein.